Responsible to handle the various operations' transaction in accuracy and efficiency as per bank procedures.
Handle customer queries & complaints & escalate as appropriate.
Cross Selling of bank products.
Encourage and educate clients to use ATM machines, I Net & any other product.
Handle the first line maintenance in house ATM.
Handle client's requests efficiently, promptly as per Bank’s procedures.
Follow-up the execution of clients' instructions in co-ordination with concerned departments, to ensure proper & accurate service delivery in timely manner.
Safe keeping of all bank valuables.