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Job Purpose
To ensure that core cashiering functions, such as cash collection, cash deposits, tallying, Daily Cash Summaries, and preparation and submission of reports are carried out in an accurate and timely manner. In addition, to carry out the following front and back office functions: - Perdiem payments - Petty cash - Stock maintenance - Accounting and reconciliation as defined by the Finance Supervisor/Officer.
Job Outline:
Collect correct cash amount as specified by the revenue documents issued to the customers, and compile Daily Sales Reports, and check, calculate and accept payments in different foreign currencies/travellers cheques to enable customers to make payments in a variety of ways, and to ensure that the correct amount is collected.
Prepare Daily Cash Summary, tally collections, prepare bank lodgement slips and ensure total collection is banked by the following day, ensuring all collections are reconciled and recorded.
Disbursement and accounting of cash for petty cash claims, including checking the authenticity of vouchers submitted for reimbursement to ensure that all claims submitted are in accordance with established company policy and procedures.
Receive, store, distribute and maintain records of stock of revenue documents, where appropriate, in order to ensure that EBTs are not misused, properly accounted for and to report any missing numbers to the Stock Controller for further action.
Ensure a high level of customer service, resolving customer complaints and queries with minimum recourse to supervisor.
Ensure that accurate and timely processing and reconciliation is carried out, taking into account EBT fares, Saleable Amenities prices, IATA/Airline regulations, Interline agreements, Charter operations, additional flights, company policies, etc, so as to safeguard company assets and minimise the company?s liability.
Provide statistical and productivity analysis to Supervisor or Officer as required, and make process improvement suggestions to Supervisors wherever relevant. Provide support for technical testing of new systems wherever required.
Update system accurately from Excess Baggage Tickets (EBT) coupons to ensure availability of up to date and accurate data for different processes