Call Center Agent
Job Description
Answer incoming calls from customers and respond to their inquiries in a professional manner.
Activate tickets for the customers who has either a technical or a financial problem.
Follow-up with the existing customers and solve their problems.
Build sustainable and Long-term relationships with existing and prospecting customers.
Approaching the new Prospects for the new activation.
Seize opportunities to upsell products when they arise.
Job Requirements
0-1 years of previous experience in a customer support role.
Experience with CRM systems.
Good Command of English language.