Job Description
Job Title
Call Center Agent – Banking Sector
Job Description
Join our team as a Call Center Agent and become the voice of our bank! We are looking for enthusiastic, customer-oriented professionals to provide excellent
service, handle inquiries, and resolve issues efficiently. This is a great opportunity to grow your career in the banking industry
Responsibilities
Handle outbound customer calls in a professional and friendly manner
Address customer inquiries related to banking services, accounts, loans, and other products
Resolve customer complaints, provide appropriate solutions, and ensure satisfaction
Educate customers about bank products and services to enhance their banking experience
Job Requirements
Requirements
Bachelor’s degree in any field
Excellent communication skills
Prior customer service or call center experience is a plus (experience in the banking sector is advantageous)
Ability to work in rotational shifts, including weekends and holidays
Benefits
Competitive salary and performance-based incentives
Medical, Social & Life insurance
Opportunities to be staff in the bank