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Responsibilities:
Responding, and serving all Arab Bank Client enquiries and prospects either by E-mail or both (E-mail & Phone).
Handling all client complaints in a timely manner at the highest quality standards
Provide information on all Bank Products to existing & potential clients.
Selling bank products and services, and generate quality service opportunities.
Resolve customer complaints, either directly or conjointly with the other concerned dept’s.
Execute client instructions as per Arab Bank P&P’s.
Identify & forward customers feedback, and contribute to process improvement.
Qualifications:
From 0-2 years experience in a related field.
Bachelor degree from a reputable university.
Excellent Communication.
PC Literate (Excel, Internet, word, PowerPoint, ETC…).